Concept testing of a new feature in an app for handheld digital devices
Project Scope
Concept testing of a new feature for the Google App. This feature empowered users to save favorite images into collections which may be shared and followed by others. I started a summer contract with Google and immediately began working on learning the processes and tools used at the company. The ease of finding participants was enhanced by working with the recruiting team.
Introduction- Understanding how Android and iPhone users would interact with and comprehend the collections feature within a sharing flow, and within a following flow.
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My role- Primary UX Researcher
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Method- 1:1 semi-structured moderated interviews
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Discussion- Users understood the flows but had concerns about excessive notifications, security, and finding their saved collections.
![]() Collections Study report coverCollections study report cover | ![]() Executive summary from the Collections study presentationExecutive summary from the Collections study presentation | ![]() Goals and methods from the Collections study presentationGoals and methods from the Collections study presentation |
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![]() Question on understanding from the Collections study presentationQuestion on understanding from the Collections study presentation | ![]() Share settings understanding from the Collections study presentationShare settings understanding from the Collections study presentation | ![]() Insights and recommendations from the Collections study presentationInsights and recommendations from the Collections study presentation |