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Spending Management Dashboard - Usability Testing
This is an example of a usability test on an internal tool that was created without UX data.
Usability: Projects
Reference table of findings should be maintained so recommendations for fixes can be tracked.
Usability: Image
Summarizing hundreds of usability findings can be challenging.
Affinity diagrams and categorizing data helps a lot!
Usability: Image
Some findings were called out during my presentation of early usability testing results.
Usability: Image
Benchmarks are important to track the effect of design changes. Here I used the SUS scale to measure internal employee sentiment toward the Spend Dashboard.
Usability: Image
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